{"id":2635,"date":"2026-02-14T12:30:58","date_gmt":"2026-02-14T12:30:58","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&#038;p=2635"},"modified":"2026-02-14T12:30:58","modified_gmt":"2026-02-14T12:30:58","slug":"tips-for-clear-and-polite-communication-to-close-deals-faster","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/de\/knowledgebase\/tips-for-clear-and-polite-communication-to-close-deals-faster\/","title":{"rendered":"Tipps f\u00fcr klare und h\u00f6fliche Kommunikation, um Gesch\u00e4ftsabschl\u00fcsse schneller zu erzielen"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Tips for Clear and Polite Communication to Close Deals Faster on markto.ch<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Respond quickly<\/strong><br>Reply within 1\u20132 hours (ideally same day). Fast replies signal you&#8217;re serious and keep momentum \u2014 most deals close within 24 hours of first contact.<\/li>\n\n\n\n<li><strong>Start friendly and positive<\/strong><br>Use a warm greeting + thank them for interest.<br>Good: \u201cHi! Thanks for your message \ud83d\ude0a The item is still available!\u201d<br>Avoid: Just \u201cYes\u201d or \u201cNoch da?\u201d<\/li>\n\n\n\n<li><strong>Be specific and concise<\/strong><br>Answer questions directly, include key details (condition, pickup time, price).<br>Bad: \u201cIt\u2019s good.\u201d<br>Good: \u201cEverything works perfectly, battery at 92%, no scratches. Can meet Saturday 3 PM at Migros [city].\u201d<\/li>\n\n\n\n<li><strong>Use simple, natural language<\/strong><br>Write like you speak \u2014 short sentences, emojis for friendliness (\ud83d\ude0a\ud83d\udc4d common in CH).<br>Avoid long paragraphs or formal language unless it&#8217;s a high-value item.<\/li>\n\n\n\n<li><strong>Confirm everything in writing<\/strong><br>Before meeting, restate the agreed terms clearly:<br>\u201cSo: CHF 180 cash, pickup Sunday 11 AM at [location], item as described. OK for you?\u201d<\/li>\n\n\n\n<li><strong>Be polite when negotiating<\/strong><br>Never say \u201cToo expensive!!\u201d<br>Better: \u201cThanks for the quick reply! Would CHF 200 work for fast pickup today?\u201d<br>Small concessions + positive tone close deals faster.<\/li>\n\n\n\n<li><strong>Show seriousness<\/strong><br>Mention your location, availability, and readiness to meet.<br>\u201cI\u2019m in Z\u00fcrich, can come anytime this afternoon with cash ready.\u201d<\/li>\n\n\n\n<li><strong>End messages with a question<\/strong><br>Keep the conversation moving:<br>\u201cWhen would suit you best?\u201d<br>\u201cCash or TWINT OK?\u201d<br>\u201cStill interested at CHF 220?\u201d<\/li>\n\n\n\n<li><strong>Switch to WhatsApp early<\/strong><br>Once initial contact is made via form\/email, suggest:<br>\u201cLet\u2019s continue on WhatsApp for photos and quick coordination? My number: \u2026\u201d<br>WhatsApp speeds everything up (photos, location pins, voice notes).<\/li>\n\n\n\n<li><strong>Stay calm if no reply<\/strong><br>One polite follow-up after 1\u20132 days:<br>\u201cHi, just checking if you\u2019re still interested? \ud83d\ude0a\u201d<br>Then move on \u2014 no pressure or double messages.<\/li>\n\n\n\n<li><strong>Always stay respectful<\/strong><br>Even if someone ghosts, lowballs, or wastes time \u2014 end politely:<br>\u201cThanks anyway, good luck with your search!\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Clear + polite + fast = higher response rates and quicker sales\/purchases. Most markto.ch users appreciate straightforward, friendly Swiss-style communication \u2014 it turns inquiries into handshakes in hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Communicate well, close fast! \ud83d\ude80<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[97],"manual_kb_tag":[],"class_list":["post-2635","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-negotiating-deals"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2635\/revisions"}],"predecessor-version":[{"id":2636,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2635\/revisions\/2636"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/media?parent=2635"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2635"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb_tag?post=2635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}