{"id":2693,"date":"2026-02-14T12:52:59","date_gmt":"2026-02-14T12:52:59","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&p=2693"},"modified":"2026-02-14T12:52:59","modified_gmt":"2026-02-14T12:52:59","slug":"using-markto-ch-for-services-or-rentals-special-communication-tips","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/de\/knowledgebase\/using-markto-ch-for-services-or-rentals-special-communication-tips\/","title":{"rendered":"Nutzung von marketo.ch f\u00fcr Dienstleistungen oder Vermietungen \u2013 Besondere Kommunikationstipps"},"content":{"rendered":"

Nutzung von marketo.ch f\u00fcr Dienstleistungen oder Vermietungen \u2013 Besondere Kommunikationstipps<\/strong><\/p>\n\n\n\n

markto.ch is primarily built for buying\/selling physical goods, but many users successfully offer or search for services<\/strong> (e.g. handyman work, tutoring, pet sitting, moving help, cleaning, gardening) and rentals<\/strong> (e.g. tools, party equipment, cameras, bikes, parking spaces, short-term rooms, trailers).<\/p>\n\n\n\n

Because these categories involve ongoing arrangements, trust, scheduling and sometimes contracts, communication needs to be more detailed and professional than for simple item sales.<\/p>\n\n\n\n

Key Differences & Special Tips<\/h3>\n\n\n\n
    \n
  • Be extremely clear about what is \/ isn\u2019t included<\/strong>
    Avoid misunderstandings by listing scope, duration, exclusions and price structure right in the ad and first messages.<\/li>\n\n\n\n
  • Discuss availability & scheduling early<\/strong>
    Services and rentals often require coordination over days\/weeks \u2192 ask about calendars quickly.<\/li>\n\n\n\n
  • Build more trust upfront<\/strong>
    No physical handover \u2192 share more info (references, photos of previous work, ID if needed) while protecting privacy.<\/li>\n\n\n\n
  • Agree on payment terms in writing<\/strong>
    Deposits, full payment timing, cancellation policy \u2013 document everything.<\/li>\n\n\n\n
  • Use WhatsApp voice\/video calls<\/strong>
    For services\/rentals, a short call helps assess seriousness and compatibility much better than text.<\/li>\n<\/ul>\n\n\n\n

    Useful Message Templates <\/h3>\n\n\n\n
      \n
    1. As Service Provider \u2013 First Reply<\/strong><\/li>\n<\/ol>\n\n\n\n
      Hi! Thanks for your interest in my [service, e.g. moving help \/ guitar lessons].  \nTo give you an accurate quote\/availability, could you tell me:\n- What date(s) and time frame do you need?\n- Exact location \/ area in [city\/region]?\n- Size\/scope (e.g. how many boxes, rooms, hours, level of student)?\nHappy to do a quick WhatsApp call if easier.  \nBest, Luan<\/code><\/pre>\n\n\n\n
        \n
      1. As Renter \u2013 Inquiring<\/strong><\/li>\n<\/ol>\n\n\n\n
        Hello! Interested in renting your [item, e.g. drill set \/ parking spot].  \nA few questions:\n- Available from [date] to [date]?\n- Daily\/weekly price? Any deposit required?\n- Pickup \/ drop-off location?\n- Any usage rules or insurance needed?\nThanks & looking forward to your reply! Luan<\/code><\/pre>\n\n\n\n
          \n
        1. Confirming Service \/ Rental Booking<\/strong><\/li>\n<\/ol>\n\n\n\n
          Hi! Just confirming our agreement:\n- Service: [e.g. 4 hours garden work] on [date] from [time] to [time]\n- Location: [full address or meeting point]\n- Total price: CHF [amount]\n- Payment: [e.g. CHF 50 deposit via TWINT now, rest cash on completion]\n- Cancellation: free until 24 h before, otherwise 50% fee\nEverything correct? I can send a quick voice note to confirm if preferred.  \nThanks, Luan<\/code><\/pre>\n\n\n\n
            \n
          1. Asking for References \/ Proof (as client)<\/strong><\/li>\n<\/ol>\n\n\n\n
            Hello! Looks good so far.  \nTo feel fully comfortable, would you mind sharing:\n- A couple of photos of similar previous jobs?\n- Contact of a recent client (with permission) for reference?\n- Your ID or business registration (if professional service)?\nHappy to share the same from my side if needed.  \nThanks for understanding! Luan<\/code><\/pre>\n\n\n\n
              \n
            1. Setting Payment & Cancellation Terms<\/strong><\/li>\n<\/ol>\n\n\n\n
              Hi! To keep everything clear:\n- Deposit: CHF [amount] via TWINT today to reserve the date\n- Balance: cash \/ TWINT on completion\n- Cancellation: free up to 48 h before; 50% fee after that\n- If I need to cancel last minute, I\u2019ll pay the full amount\nDoes that work for you?  \nBest regards, Luan<\/code><\/pre>\n\n\n\n
                \n
              1. After Completion \u2013 Thank You & Feedback<\/strong><\/li>\n<\/ol>\n\n\n\n
                Hello! Thank you so much for the great job today \u2013 very professional and reliable!  \nEverything went smoothly and I\u2019m very happy.  \nWould recommend you anytime \ud83d\ude0a  \nHave a great week! Luan<\/code><\/pre>\n\n\n\n
                Extra Tips for Services & Rentals<\/h3>\n\n\n\n
                  \n
                • Always suggest a short WhatsApp voice or video call<\/strong> early \u2013 it filters unserious inquiries fast and builds trust.<\/li>\n\n\n\n
                • For rentals: specify condition on return, cleaning expectations, damage liability.<\/li>\n\n\n\n
                • For services: agree on exact scope in writing (e.g. \u201cincludes mowing + weeding, excludes hedge trimming\u201d).<\/li>\n\n\n\n
                • Use a simple written agreement (WhatsApp note or email) for anything > CHF 100\u2013200.<\/li>\n\n\n\n
                • If long-term rental: consider a basic contract template (available free online in German\/French\/Italian).<\/li>\n\n\n\n
                • Mark the ad as \u201creserved\u201d or remove it while booked to avoid overlapping inquiries.<\/li>\n<\/ul>\n\n\n\n
                  Clear, detailed, friendly and written communication is 10\u00d7 more important for services\/rentals than for selling a used phone. It prevents 90% of problems.<\/p>\n\n\n\n
                  Good luck with your service or rental ads! \ud83d\udee0\ufe0f\ud83c\udfe0<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[103],"manual_kb_tag":[],"class_list":["post-2693","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-advanced-best-practices"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2693\/revisions"}],"predecessor-version":[{"id":2694,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2693\/revisions\/2694"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/media?parent=2693"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2693"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb_tag?post=2693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}