{"id":2794,"date":"2026-02-14T13:29:15","date_gmt":"2026-02-14T13:29:15","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&#038;p=2794"},"modified":"2026-02-14T13:29:16","modified_gmt":"2026-02-14T13:29:16","slug":"reporting-to-external-authorities-swiss-cybercrime-reporting-options","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/de\/knowledgebase\/reporting-to-external-authorities-swiss-cybercrime-reporting-options\/","title":{"rendered":"Meldung an externe Beh\u00f6rden: Meldeoptionen f\u00fcr Cyberkriminalit\u00e4t in der Schweiz"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Meldung an externe Beh\u00f6rden: Meldeoptionen f\u00fcr Cyberkriminalit\u00e4t in der Schweiz<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you encounter serious fraud, threats, or illegal activity on markto.ch, involving official authorities in Switzerland is an important step to protect yourself and assist in preventing further criminal activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Swiss Police (Cantonal and Federal)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For immediate threats or emergencies, dial <strong>117<\/strong> to contact local police.<\/li>\n\n\n\n<li>For non-urgent incidents, reach out to your cantonal police station to file a report.<\/li>\n\n\n\n<li>Provide all evidence, including screenshots, messages, listing IDs, and transaction details.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Swiss Reporting Portal for Cybercrime<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Switzerland has dedicated online reporting channels for internet-related crimes.<\/li>\n\n\n\n<li>The <strong>MELANI (Melde- und Analysestelle Informationssicherung)<\/strong> portal allows users to report phishing, malware, online fraud, and other cyber threats.<\/li>\n\n\n\n<li>Website: <a href=\"https:\/\/www.melani.admin.ch\/\">https:\/\/www.melani.admin.ch<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Reporting Bank or Payment Fraud<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If financial transactions are involved, notify your bank or payment service immediately.<\/li>\n\n\n\n<li>They can investigate, block fraudulent payments, or initiate chargebacks where applicable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Information to Provide When Reporting<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account usernames and links to suspicious profiles.<\/li>\n\n\n\n<li>Details of the transaction or listing involved.<\/li>\n\n\n\n<li>Screenshots of messages, emails, or other communications.<\/li>\n\n\n\n<li>Dates, times, and any other relevant context.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Follow-Up<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep a copy of your report and any case numbers for future reference.<\/li>\n\n\n\n<li>Authorities may contact you for additional information during their investigation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By reporting serious incidents to Swiss authorities, you help safeguard yourself, assist law enforcement in stopping criminals, and contribute to a safer online marketplace for all users.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[112],"manual_kb_tag":[],"class_list":["post-2794","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-after-an-issue-occurs"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2794\/revisions"}],"predecessor-version":[{"id":2795,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb\/2794\/revisions\/2795"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/media?parent=2794"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2794"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/de\/wp-json\/wp\/v2\/manual_kb_tag?post=2794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}