{ "id": 2518, "date": "2026-02-01T12:05:19", "date_gmt": "2026-02-01T12:05:19", "guid": { "rendered": "https:\/\/help.markto.ch\/?post_type=manual_kb&p=2518" }, "modified": "2026-02-01T12:05:19", "modified_gmt": "2026-02-01T12:05:19", "slug": "updating-your-contact-preferences-email-notifications-phone-visibility", "status": "publish", "type": "manual_kb", "link": "https:\/\/help.markto.ch\/en\/knowledgebase\/updating-your-contact-preferences-email-notifications-phone-visibility\/", "title": { "rendered": "Updating Your Contact Preferences (Email Notifications, Phone Visibility)" }, "content": { "rendered": "

Updating Your Contact Preferences (Email Notifications, Phone Visibility)<\/strong><\/p>\n\n\n\n

Customizing your contact preferences on markto.ch lets you control how you receive updates, alerts, and how much personal information (like your phone number) is visible to other users. This helps balance convenience, privacy, and spam reduction while using the platform.<\/p>\n\n\n\n

Here\u2019s how to update these settings step by step.<\/p>\n\n\n\n

Step 1: Access Your Settings<\/strong><\/p>\n\n\n\n

    \n
  1. Log in to your markto.ch account.<\/li>\n\n\n\n
  2. Click your profile icon or display name in the top-right corner.<\/li>\n\n\n\n
  3. From the dropdown menu, select Settings<\/strong>, Account Settings<\/strong>, Preferences<\/strong>, Notifications<\/strong>, or Privacy & Contact<\/strong>.
    (It may be split between a \u201cNotifications\u201d tab and a \u201cPrivacy\u201d or \u201cContact Info\u201d section.)<\/li>\n<\/ol>\n\n\n\n

    Step 2: Manage Email Notifications<\/strong><\/p>\n\n\n\n

      \n
    1. Look for a section called Notifications<\/strong>, Email Preferences<\/strong>, Alerts & Updates<\/strong>, or Email Settings<\/strong>.<\/li>\n\n\n\n
    2. You\u2019ll typically see toggle switches or checkboxes for different types of emails:<\/li>\n<\/ol>\n\n\n\n
        \n
      • New messages or replies to your ads<\/li>\n\n\n\n
      • Someone viewed your listing or favorited it<\/li>\n\n\n\n
      • Price drops or new similar ads matching your saved searches<\/li>\n\n\n\n
      • Account activity (login from new device, password changes)<\/li>\n\n\n\n
      • Weekly\/monthly summary of local deals<\/li>\n\n\n\n
      • Promotional emails or platform news (if applicable)<\/li>\n<\/ul>\n\n\n\n
          \n
        1. Turn on (enable) or off (disable) each category based on what you want to receive.<\/li>\n<\/ol>\n\n\n\n
            \n
          • Recommended starting point: Enable messages\/replies and account security alerts; disable promotions if you prefer fewer emails.<\/li>\n<\/ul>\n\n\n\n
              \n
            1. Some platforms have a master toggle like Receive email notifications<\/strong> \u2014 use this to pause everything temporarily.<\/li>\n\n\n\n
            2. Click Save<\/strong>, Update Preferences<\/strong>, or Apply Changes<\/strong> at the bottom.<\/li>\n<\/ol>\n\n\n\n

              Step 3: Adjust Phone Visibility & Contact Options<\/strong><\/p>\n\n\n\n

                \n
              1. In the same settings area (or a separate Privacy<\/strong>, Contact Info<\/strong>, or Profile Visibility<\/strong> section), find options related to your phone number:<\/li>\n<\/ol>\n\n\n\n
                  \n
                • Show my phone number in ads<\/strong> (publicly visible on your listings)<\/li>\n\n\n\n
                • Reveal phone number only to people I message or reply to<\/strong><\/li>\n\n\n\n
                • Hide my phone number completely<\/strong> (use internal messaging only)<\/li>\n\n\n\n
                • Allow buyers\/sellers to call me directly<\/strong> (if the platform supports masked\/protected calling)<\/li>\n<\/ul>\n\n\n\n
                    \n
                  1. Choose the level that matches your comfort:<\/li>\n<\/ol>\n\n\n\n
                      \n
                    • Most private<\/strong>: Hide phone number completely \u2014 communicate only through markto.ch messages.<\/li>\n\n\n\n
                    • Balanced<\/strong>: Show phone only after you start a conversation (common safe default).<\/li>\n\n\n\n
                    • Most open<\/strong>: Display phone publicly on all your ads (useful if you sell frequently and want quick calls).<\/li>\n<\/ul>\n\n\n\n
                        \n
                      1. You may also see toggles for:<\/li>\n<\/ol>\n\n\n\n
                          \n
                        • Receiving SMS notifications (separate from email)<\/li>\n\n\n\n
                        • Allowing your number for verification\/Trusted Seller features only<\/li>\n<\/ul>\n\n\n\n
                            \n
                          1. Click Save<\/strong> or Update Contact Settings<\/strong>.<\/li>\n<\/ol>\n\n\n\n

                            Step 4: Verify and Test Changes<\/strong><\/p>\n\n\n\n

                              \n
                            • After saving, refresh the page or log out\/in to ensure changes apply.<\/li>\n\n\n\n
                            • Check one of your own listings (if you have any posted) to confirm phone visibility matches your setting.<\/li>\n\n\n\n
                            • Send yourself a test notification (e.g., reply to one of your own ads from another account if possible) to verify email\/SMS behavior.<\/li>\n<\/ul>\n\n\n\n

                              Quick Tips<\/strong><\/p>\n\n\n\n

                                \n
                              • Start with conservative settings (hide phone publicly, limit emails to essentials) \u2014 you can always make them more open later.<\/li>\n\n\n\n
                              • If you become a Trusted Seller, keeping your phone somewhat accessible can help close deals faster.<\/li>\n\n\n\n
                              • Use email notifications for important alerts (messages, security) to stay responsive without being overwhelmed.<\/li>\n\n\n\n
                              • Mobile: These settings are fully accessible on phones \u2014 the layout may be tabbed or accordion-style.<\/li>\n\n\n\n
                              • Changes apply instantly to future activity; past emails or visibility won\u2019t retroactively change.<\/li>\n<\/ul>\n\n\n\n

                                Troubleshooting<\/strong><\/p>\n\n\n\n

                                  \n
                                • No notification emails arriving?<\/strong> \u2192 Check spam\/junk folder, add markto.ch sender to contacts, and confirm the correct email is linked in your account.<\/li>\n\n\n\n
                                • Phone number still visible after hiding?<\/strong> \u2192 Refresh listings or wait a few minutes for cache to update; re-save the setting if needed.<\/li>\n\n\n\n
                                • Can\u2019t find the exact options?<\/strong> \u2192 Look under multiple tabs (Notifications, Privacy, Profile). If missing, the feature may be controlled during listing creation instead.<\/li>\n\n\n\n
                                • Overwhelmed by emails?<\/strong> \u2192 Use the master \u201cunsubscribe\u201d or \u201cpause all\u201d toggle if available, or contact support to adjust.<\/li>\n<\/ul>\n\n\n\n

                                  Updating these preferences takes less than 2 minutes and gives you full control over how you stay connected on markto.ch \u2014 without unwanted spam or privacy risks.<\/p>\n\n\n\n

                                  Your account is now set up exactly the way you want it!<\/p>", "protected": false }, "author": 1, "featured_media": 0, "parent": 0, "menu_order": 0, "template": "", "format": "standard", "manualknowledgebasecat": [ 71 ], "manual_kb_tag": [], "class_list": [ "post-2518", "manual_kb", "type-manual_kb", "status-publish", "format-standard", "hentry", "manualknowledgebasecat-profile-setup-and-customization" ], "_links": { "self": [ { "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2518", "targetHints": { "allow": [ "GET" ] } } ], "collection": [ { "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb" } ], "about": [ { "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/types\/manual_kb" } ], "author": [ { "embeddable": true, "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/users\/1" } ], "version-history": [ { "count": 1, "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2518\/revisions" } ], "predecessor-version": [ { "id": 2519, "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2518\/revisions\/2519" } ], "wp:attachment": [ { "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/media?parent=2518" } ], "wp:term": [ { "taxonomy": "manualknowledgebasecat", "embeddable": true, "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2518" }, { "taxonomy": "manual_kb_tag", "embeddable": true, "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=2518" } ], "curies": [ { "name": "wp", "href": "https:\/\/api.w.org\/{rel}", "templated": true } ] } }