{
    "id": 2872,
    "date": "2026-02-14T14:04:45",
    "date_gmt": "2026-02-14T14:04:45",
    "guid": {
        "rendered": "https:\/\/help.markto.ch\/?post_type=manual_kb&p=2872"
    },
    "modified": "2026-02-14T14:04:45",
    "modified_gmt": "2026-02-14T14:04:45",
    "slug": "acceptable-use-policy-whats-allowed-on-markto-ch",
    "status": "publish",
    "type": "manual_kb",
    "link": "https:\/\/help.markto.ch\/en\/knowledgebase\/acceptable-use-policy-whats-allowed-on-markto-ch\/",
    "title": {
        "rendered": "Acceptable Use Policy: What\u2019s Allowed on markto.ch"
    },
    "content": {
        "rendered": "<h1 class=\"wp-block-heading\" id=\"acceptable-use-policy-whats-allowed-on-marktoch\">Acceptable Use Policy: What\u2019s Allowed on markto.ch<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Our Acceptable Use Policy (AUP) ensures markto.ch remains a safe, fair space for buying and selling. By using the platform, you agree to follow these rules. Violations may lead to content removal, account restrictions, or bans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy covers all interactions: listings, messages, reviews, and transactions. We reserve the right to enforce it at our discretion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"permitted-activities\">Permitted Activities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These are welcome on markto.ch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Posting legitimate second-hand or new items like electronics, clothing, vehicles, furniture, and local services.<\/li>\n\n\n\n<li>Honest communication between buyers and sellers.<\/li>\n\n\n\n<li>Fair reviews based on real experiences.<\/li>\n\n\n\n<li>Using premium features like boosted listings or analytics.<\/li>\n\n\n\n<li>Advertising compliant services (e.g., tutoring, repairs).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Listings must include accurate descriptions, real photos, and fair pricing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"prohibited-activities\">Prohibited Activities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do <strong>not<\/strong> do these, as they harm our community:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Illegal or Harmful Content<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selling illegal items: Drugs, weapons, explosives, counterfeit goods, stolen property, or anything banned by Swiss\/EU law.<\/li>\n\n\n\n<li>Promoting violence, hate speech, terrorism, or discrimination.<\/li>\n\n\n\n<li>Sharing malware, viruses, or phishing links.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Fraud and Scams<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fake listings to collect payments or info.<\/li>\n\n\n\n<li>Impersonating others or creating misleading profiles.<\/li>\n\n\n\n<li>Overpayment schemes, fake checks, or unauthorized refunds.<\/li>\n\n\n\n<li>Bait-and-switch tactics.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Abusive Behavior<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Harassment, threats, bullying, or spam messages.<\/li>\n\n\n\n<li>Posting personal info without consent (doxxing).<\/li>\n\n\n\n<li>Manipulating reviews (e.g., self-reviews or paid feedback).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Commercial Misuse<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mass spam or unrelated ads.<\/li>\n\n\n\n<li>Pyramid schemes, multi-level marketing, or job scams.<\/li>\n\n\n\n<li>Professional resellers without disclosure (if volume-based restrictions apply).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Abuse<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Using bots, scrapers, or automated tools without permission.<\/li>\n\n\n\n<li>Overloading the site or interfering with others&#8217; use.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"listing-guidelines\">Listing Guidelines<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Keep listings compliant:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Examples Allowed<\/th><th>Examples Prohibited<\/th><\/tr><\/thead><tbody><tr><td>Vehicles<\/td><td>Used cars, bikes with inspections<\/td><td>Unregistered, salvaged without disclosure<\/td><\/tr><tr><td>Electronics<\/td><td>Phones, laptops in working condition<\/td><td>Broken items listed as new<\/td><\/tr><tr><td>Services<\/td><td>Repairs, lessons<\/td><td>Adult services, unregulated finance<\/td><\/tr><tr><td>Real Estate<\/td><td>Rentals, sales with details<\/td><td>Timeshares without permits<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Max 50 active listings per free account.<\/li>\n\n\n\n<li>Renew expired listings honestly\u2014no price hikes without updates.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enforcement-and-reporting\">Enforcement and Reporting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We monitor proactively and respond to reports:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Report violations<\/strong> via the &#8220;Report&#8221; button on listings\/profiles.<\/li>\n\n\n\n<li>Our team reviews within 24-48 hours.<\/li>\n\n\n\n<li>Actions: Warning, removal, temporary\/permanent ban.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Repeated issues lead to permanent exclusion. Appeals via support ticket.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"questions\">Questions?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Check our full Terms of Service or contact support. Help us keep markto.ch trustworthy!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: February 14, 2026<\/em><\/p>",
        "protected": false
    },
    "author": 1,
    "featured_media": 0,
    "parent": 0,
    "menu_order": 0,
    "template": "",
    "format": "standard",
    "manualknowledgebasecat": [
        114
    ],
    "manual_kb_tag": [],
    "class_list": [
        "post-2872",
        "manual_kb",
        "type-manual_kb",
        "status-publish",
        "format-standard",
        "hentry",
        "manualknowledgebasecat-platform-policies"
    ],
    "_links": {
        "self": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2872",
                "targetHints": {
                    "allow": [
                        "GET"
                    ]
                }
            }
        ],
        "collection": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb"
            }
        ],
        "about": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/types\/manual_kb"
            }
        ],
        "author": [
            {
                "embeddable": true,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/users\/1"
            }
        ],
        "version-history": [
            {
                "count": 1,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2872\/revisions"
            }
        ],
        "predecessor-version": [
            {
                "id": 2875,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2872\/revisions\/2875"
            }
        ],
        "wp:attachment": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/media?parent=2872"
            }
        ],
        "wp:term": [
            {
                "taxonomy": "manualknowledgebasecat",
                "embeddable": true,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2872"
            },
            {
                "taxonomy": "manual_kb_tag",
                "embeddable": true,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=2872"
            }
        ],
        "curies": [
            {
                "name": "wp",
                "href": "https:\/\/api.w.org\/{rel}",
                "templated": true
            }
        ]
    }
}