{
    "id": 2922,
    "date": "2026-02-16T19:21:40",
    "date_gmt": "2026-02-16T19:21:40",
    "guid": {
        "rendered": "https:\/\/help.markto.ch\/?post_type=manual_kb&p=2922"
    },
    "modified": "2026-02-16T19:21:40",
    "modified_gmt": "2026-02-16T19:21:40",
    "slug": "using-the-call-or-chat-button-what-happens-next",
    "status": "publish",
    "type": "manual_kb",
    "link": "https:\/\/help.markto.ch\/en\/knowledgebase\/using-the-call-or-chat-button-what-happens-next\/",
    "title": {
        "rendered": "Using the “Call” or “Chat” Button \u2013 What Happens Next"
    },
    "content": {
        "rendered": "<p class=\"wp-block-paragraph\">When you use the \u201cCall\u201d or \u201cChat\u201d button on a listing, you connect directly with the seller to ask questions, negotiate, or arrange a meeting.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Call Button<\/strong> \u2013 Tapping this initiates a phone call to the seller\u2019s number. You can speak in real time, clarify details, and discuss availability or pricing. It\u2019s ideal for urgent inquiries or items you want to act on quickly.<\/li>\n\n\n\n<li><strong>Chat Button<\/strong> \u2013 Opens a messaging interface within the platform. You can send text, images, or questions and receive responses without sharing your personal phone number. Chat is useful for keeping a written record of the conversation and asking multiple questions at once.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After initiating a call or chat:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The seller can respond immediately (for calls) or at their convenience (for chat).<\/li>\n\n\n\n<li>You can request additional photos, schedule a viewing, or negotiate the price.<\/li>\n\n\n\n<li>Always confirm key details before completing a transaction.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Using these buttons streamlines communication, making it faster and safer to interact with sellers while staying organized and informed.<\/p>",
        "protected": false
    },
    "author": 1,
    "featured_media": 0,
    "parent": 0,
    "menu_order": 0,
    "template": "",
    "format": "standard",
    "manualknowledgebasecat": [
        90
    ],
    "manual_kb_tag": [],
    "class_list": [
        "post-2922",
        "manual_kb",
        "type-manual_kb",
        "status-publish",
        "format-standard",
        "hentry",
        "manualknowledgebasecat-viewing-interacting-with-ads"
    ],
    "_links": {
        "self": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2922",
                "targetHints": {
                    "allow": [
                        "GET"
                    ]
                }
            }
        ],
        "collection": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb"
            }
        ],
        "about": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/types\/manual_kb"
            }
        ],
        "author": [
            {
                "embeddable": true,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/users\/1"
            }
        ],
        "version-history": [
            {
                "count": 1,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2922\/revisions"
            }
        ],
        "predecessor-version": [
            {
                "id": 2923,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb\/2922\/revisions\/2923"
            }
        ],
        "wp:attachment": [
            {
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/media?parent=2922"
            }
        ],
        "wp:term": [
            {
                "taxonomy": "manualknowledgebasecat",
                "embeddable": true,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2922"
            },
            {
                "taxonomy": "manual_kb_tag",
                "embeddable": true,
                "href": "https:\/\/help.markto.ch\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=2922"
            }
        ],
        "curies": [
            {
                "name": "wp",
                "href": "https:\/\/api.w.org\/{rel}",
                "templated": true
            }
        ]
    }
}