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        "rendered": "<p class=\"wp-block-paragraph\">The Refunds and Adjustments policy explains when fees or charges on markto.ch can be reversed, helping users understand their rights and what to expect in case of errors or cancellations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Eligible Refunds<\/strong><br>Refunds may be issued for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accidental or duplicate payments<\/li>\n\n\n\n<li>Overcharges or incorrect fee calculations<\/li>\n\n\n\n<li>Services or features not delivered as promised (e.g., failed promotions or technical issues)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Adjustment of Fees<\/strong><br>In some cases, fees may be adjusted without a full refund. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Partial credits for unused portions of subscriptions or promotional packages<\/li>\n\n\n\n<li>Corrections to commission or transaction fees if errors occurred<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Requesting a Refund or Adjustment<\/strong><br>To request a reversal, contact markto.ch support with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transaction details (date, amount, invoice number)<\/li>\n\n\n\n<li>Reason for the refund or adjustment<\/li>\n\n\n\n<li>Any supporting documentation, such as screenshots or correspondence<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Review and Processing<\/strong><br>The platform reviews refund or adjustment requests and may approve, deny, or partially approve them. Processing times may vary depending on the complexity of the issue and payment method used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Limitations and Exclusions<\/strong><br>Refunds typically do not apply to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Completed transactions where the buyer has received the item<\/li>\n\n\n\n<li>Fees for services already fully rendered<\/li>\n\n\n\n<li>Charges due to user error or violation of platform policies<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Understanding when and how refunds or adjustments can occur helps users manage payments, resolve billing issues, and maintain accurate financial records on markto.ch.<\/p>",
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