Reporting to External Authorities: Swiss Cybercrime Reporting Options
If you encounter serious fraud, threats, or illegal activity on markto.ch, involving official authorities in Switzerland is an important step to protect yourself and assist in preventing further criminal activity.
1. Swiss Police (Cantonal and Federal)
- For immediate threats or emergencies, dial 117 to contact local police.
- For non-urgent incidents, reach out to your cantonal police station to file a report.
- Provide all evidence, including screenshots, messages, listing IDs, and transaction details.
2. Swiss Reporting Portal for Cybercrime
- Switzerland has dedicated online reporting channels for internet-related crimes.
- The MELANI (Melde- und Analysestelle Informationssicherung) portal allows users to report phishing, malware, online fraud, and other cyber threats.
- Website: https://www.melani.admin.ch
3. Reporting Bank or Payment Fraud
- If financial transactions are involved, notify your bank or payment service immediately.
- They can investigate, block fraudulent payments, or initiate chargebacks where applicable.
4. Information to Provide When Reporting
- Account usernames and links to suspicious profiles.
- Details of the transaction or listing involved.
- Screenshots of messages, emails, or other communications.
- Dates, times, and any other relevant context.
5. Follow-Up
- Keep a copy of your report and any case numbers for future reference.
- Authorities may contact you for additional information during their investigation.
By reporting serious incidents to Swiss authorities, you help safeguard yourself, assist law enforcement in stopping criminals, and contribute to a safer online marketplace for all users.