{"id":2611,"date":"2026-02-14T12:25:55","date_gmt":"2026-02-14T12:25:55","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&p=2611"},"modified":"2026-02-14T12:25:56","modified_gmt":"2026-02-14T12:25:56","slug":"sending-photos-or-files-in-messages-if-supported","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/sending-photos-or-files-in-messages-if-supported\/","title":{"rendered":"Sending Photos or Files in Messages (If Supported)"},"content":{"rendered":"

Sending Photos or Files in Messages on markto.ch (If Supported)<\/strong><\/p>\n\n\n\n

markto.ch is a lightweight, local-focused classifieds platform, and its messaging features are intentionally simple. There is no built-in support for sending photos, files, videos, or other attachments directly through any internal message form or platform messaging tool<\/strong>.<\/p>\n\n\n\n

Most communication on markto.ch happens via external channels (WhatsApp, email, phone, SMS), and that’s where sharing photos or files is actually possible and very common.<\/p>\n\n\n\n

Here’s a clear breakdown of what you can (and cannot) do, plus practical workarounds that Swiss users rely on every day.<\/p>\n\n\n\n

What markto.ch Does NOT Support<\/h3>\n\n\n\n
    \n
  • No photo upload or attachment button in the internal “Nachricht senden” \/ “Message” form (if the listing uses one).<\/li>\n\n\n\n
  • No in-app gallery, file picker, or drag-and-drop for images\/documents.<\/li>\n\n\n\n
  • No threaded chat with media support inside your markto.ch account.<\/li>\n\n\n\n
  • Attempting to paste images or attach files in any platform message box will not work \u2014 it’s text-only.<\/li>\n<\/ul>\n\n\n\n

    How People Actually Send Photos & Files on markto.ch Deals<\/h3>\n\n\n\n

    Since the platform encourages direct contact, sharing media happens outside markto.ch \u2014 and it’s seamless because almost everyone uses these tools:<\/p>\n\n\n\n

      \n
    1. WhatsApp (by far the most common & recommended)<\/strong><\/li>\n<\/ol>\n\n\n\n
        \n
      • Seller lists a WhatsApp link\/number \u2192 you message them there.<\/li>\n\n\n\n
      • Once chatting:\n
          \n
        • Tap the paperclip \ud83d\udcce icon \u2192 choose Gallery (for photos) or Document (for PDFs, receipts, etc.).<\/li>\n\n\n\n
        • Send as many photos as needed: close-ups of scratches, full views, serial numbers, receipts, etc.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Buyers often send proof of payment (TWINT screenshot), location pin for pickup, or their ID for high-value items.<\/li>\n\n\n\n
        • Sellers send extra angles, proof of working condition, or service history PDFs.<\/li>\n\n\n\n
        • Pro tip<\/strong>: Use WhatsApp voice messages for quick explanations if photos alone aren’t enough.<\/li>\n<\/ul>\n\n\n\n
            \n
          1. Email<\/strong><\/li>\n<\/ol>\n\n\n\n
              \n
            • If contact is via email (direct or forwarded from platform form):\n
                \n
              • Attach photos\/files directly in your email client (Gmail, Outlook, etc.).<\/li>\n\n\n\n
              • Common for higher-value items: send invoice copies, warranty docs, or multiple high-res photos.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
              • Limit: Most email providers cap at 20\u201325 MB per message \u2014 compress large files if needed.<\/li>\n<\/ul>\n\n\n\n
                  \n
                1. SMS \/ MMS (less common now)<\/strong><\/li>\n<\/ol>\n\n\n\n
                    \n
                  • If only a phone number is listed and WhatsApp isn’t used:\n
                      \n
                    • Some phones still support MMS for sending 1\u20132 photos.<\/li>\n\n\n\n
                    • Quality is low and file size limited \u2014 most people switch to WhatsApp quickly.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
                        \n
                      1. Other Messengers (rare but possible)<\/strong><\/li>\n<\/ol>\n\n\n\n
                          \n
                        • Telegram, Signal, iMessage \u2014 if the seller lists them.<\/li>\n\n\n\n
                        • All allow easy photo\/file sharing similar to WhatsApp.<\/li>\n<\/ul>\n\n\n\n

                          Best Practices for Sharing Photos\/Files<\/h3>\n\n\n\n
                            \n
                          • Start with text first<\/strong>: Send your initial message asking questions \u2192 only send photos after they reply and show interest.<\/li>\n\n\n\n
                          • Quality over quantity<\/strong>: 3\u20135 clear, well-lit photos are better than 20 blurry ones.<\/li>\n\n\n\n
                          • Label them<\/strong>: e.g., “Front view”, “Scratch on left side”, “Battery health screenshot”.<\/li>\n\n\n\n
                          • For proof<\/strong>: Always include timestamps or current date in photos if relevant (e.g., showing item is still in your possession).<\/li>\n\n\n\n
                          • File types that work well<\/strong>: JPG\/PNG for photos, PDF for documents, short MP4 videos (under 16 MB) via WhatsApp.<\/li>\n\n\n\n
                          • Safety<\/strong>: Never send sensitive files (full bank statements, personal IDs) unless absolutely necessary and trust is established.<\/li>\n<\/ul>\n\n\n\n

                            Quick Summary Table<\/h3>\n\n\n\n
                            Method<\/th>Can Send Photos?<\/th>Can Send Files?<\/th>Speed & Ease in Switzerland<\/th>Most Used for markto.ch?<\/th><\/tr><\/thead>
                            markto.ch Internal Message<\/td>Non<\/td>Non<\/td>N\/A<\/td>Non<\/td><\/tr>
                            WhatsApp<\/td>Oui<\/td>Oui<\/td>Very fast & easy<\/td>Yes \u2013 #1 choice<\/td><\/tr>
                            Email<\/td>Oui<\/td>Oui<\/td>Medium<\/td>Sometimes (higher value)<\/td><\/tr>
                            SMS\/MMS<\/td>Limited<\/td>Limited<\/td>Slow & low quality<\/td>Rare<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

                            Bottom line: If you need to send photos or files, move the conversation to WhatsApp<\/strong> as soon as possible \u2014 it’s what 90%+ of markto.ch users do for smooth, visual local deals.<\/p>\n\n\n\n

                            Once you’re in WhatsApp, sharing media is effortless and keeps everything in one place for pickup coordination.<\/p>\n\n\n\n

                            Happy dealing \u2014 clear photos close sales faster! \ud83d\udcf8<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[95],"manual_kb_tag":[],"class_list":["post-2611","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-using-the-messaging-system"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2611\/revisions"}],"predecessor-version":[{"id":2612,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2611\/revisions\/2612"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2611"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2611"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}