{"id":2615,"date":"2026-02-14T12:26:42","date_gmt":"2026-02-14T12:26:42","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&p=2615"},"modified":"2026-02-14T12:26:42","modified_gmt":"2026-02-14T12:26:42","slug":"deleting-messages-or-conversations","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/deleting-messages-or-conversations\/","title":{"rendered":"Deleting Messages or Conversations"},"content":{"rendered":"

Deleting Messages or Conversations on markto.ch<\/strong><\/p>\n\n\n\n

markto.ch is a minimalistic local classifieds platform with no dedicated messaging inbox, threaded chats, or conversation history stored on the site itself. As a result, there is no way to delete messages or conversations directly on markto.ch<\/strong> \u2014 because the platform doesn’t keep a persistent record of your communications in the first place.<\/p>\n\n\n\n

All “deletion” happens in the external tools you use for actual communication (email, WhatsApp, phone\/SMS). Here’s how it works in practice and what you can do to clean up after a deal.<\/p>\n\n\n\n

Why markto.ch Has No Delete Option<\/h3>\n\n\n\n
    \n
  • Internal “Nachricht senden” \/ “Message” forms (when available) only forward your text to the seller’s email \u2014 nothing is stored in a markto.ch messages section for either party.<\/li>\n\n\n\n
  • No user-facing inbox, chat log, or sent\/received folder exists on the site.<\/li>\n\n\n\n
  • Once sent, messages live in your email client or messaging app \u2014 not on markto.ch servers in a retrievable way.<\/li>\n\n\n\n
  • This design keeps the platform fast, private, and low-maintenance for local Swiss trading.<\/li>\n<\/ul>\n\n\n\n

    How to “Delete” Conversations \u2013 By Tool<\/h3>\n\n\n\n
      \n
    1. Email (most initial platform messages go here)<\/strong><\/li>\n<\/ol>\n\n\n\n
        \n
      • Open your email app (Gmail, Outlook, iCloud Mail, etc.).<\/li>\n\n\n\n
      • Find the thread:\n
          \n
        • Search for keywords like the item title, seller’s name, “markto.ch”, or the price\/location.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Actions you can take:\n
            \n
          • Delete<\/strong> the entire thread (moves to Trash\/Bin).<\/li>\n\n\n\n
          • Archive<\/strong> it (hides from inbox but keeps searchable).<\/li>\n\n\n\n
          • Empty Trash<\/strong> after 30 days (permanent deletion on most providers).<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Pro tip: If you’re done with a deal, delete or archive to keep your inbox clean.<\/li>\n<\/ul>\n\n\n\n
              \n
            1. WhatsApp (where 90%+ of markto.ch deals continue)<\/strong><\/li>\n<\/ol>\n\n\n\n
                \n
              • Open the specific chat with the buyer\/seller.<\/li>\n\n\n\n
              • Options:\n
                  \n
                • Delete for me<\/strong>: Tap the chat \u2192 More options (three dots) \u2192 Delete chat \u2192 “Delete for me” (removes it from your phone only; the other person still has the history).<\/li>\n\n\n\n
                • Delete for everyone<\/strong>: Only possible within ~2 days of sending a message (and only for your own messages) \u2014 not useful for whole conversations.<\/li>\n\n\n\n
                • Clear chat<\/strong>: Removes all messages from your view but keeps the chat entry.<\/li>\n\n\n\n
                • Archive chat<\/strong>: Hides it without deleting (access via Archived section).<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Most users: After successful pickup\/payment \u2192 Delete chat for me to declutter.<\/li>\n<\/ul>\n\n\n\n
                    \n
                  1. Phone Calls \/ SMS<\/strong><\/li>\n<\/ol>\n\n\n\n
                      \n
                    • Go to your phone’s call log or Messages app.<\/li>\n\n\n\n
                    • Long-press the call entry or conversation thread \u2192 Delete \/ Delete conversation.<\/li>\n\n\n\n
                    • No way to delete from the other person’s phone.<\/li>\n<\/ul>\n\n\n\n
                        \n
                      1. If Using markto.ch Account Notifications (very rare)<\/strong><\/li>\n<\/ol>\n\n\n\n
                          \n
                        • Log in to markto.ch \u2192 check if there’s any basic notifications area (e.g., under your profile).<\/li>\n\n\n\n
                        • There is typically no delete option even here \u2014 these are usually just email alerts anyway.<\/li>\n\n\n\n
                        • Clear browser cache\/cookies if you want to remove any temporary site data.<\/li>\n<\/ul>\n\n\n\n

                          Quick Summary Table<\/h3>\n\n\n\n
                          Communication Tool<\/th>Can Delete on markto.ch?<\/th>How to Clean Up \/ Delete<\/th>Permanent?<\/th><\/tr><\/thead>
                          markto.ch Platform<\/td>Non<\/td>Not possible \u2014 no storage<\/td>N\/A<\/td><\/tr>
                          Email<\/td>No (platform-side)<\/td>Delete\/archive in your email client<\/td>Yes (after emptying trash)<\/td><\/tr>
                          WhatsApp<\/td>No (platform-side)<\/td>Delete for me \/ Clear \/ Archive chat<\/td>Yes (from your device)<\/td><\/tr>
                          Phone \/ SMS<\/td>Non<\/td>Delete thread in phone app<\/td>Oui<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

                          Best Practices for a Clean Experience<\/h3>\n\n\n\n
                            \n
                          • After a deal is done (pickup completed, payment received): Delete or archive the WhatsApp chat and email thread right away.<\/li>\n\n\n\n
                          • Use search in email\/WhatsApp to find old conversations if you ever need proof (e.g., agreed price or pickup location).<\/li>\n\n\n\n
                          • Keep screenshots of important agreements (price confirmation, condition photos) in a separate folder \u2014 don’t rely on chat history.<\/li>\n\n\n\n
                          • If privacy is a big concern: Use temporary\/secondary email or a dedicated WhatsApp number for classifieds.<\/li>\n<\/ul>\n\n\n\n

                            Bottom line: markto.ch doesn’t store or let you manage messages \u2014 deletion is fully in your hands via your email and messaging apps. This keeps things simple and private for local deals.<\/p>\n\n\n\n

                            Your conversations stay under your control \u2014 clean them up whenever you’re ready! \ud83e\uddf9<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[95],"manual_kb_tag":[],"class_list":["post-2615","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-using-the-messaging-system"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2615\/revisions"}],"predecessor-version":[{"id":2616,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2615\/revisions\/2616"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2615"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2615"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}