{"id":2657,"date":"2026-02-14T12:36:01","date_gmt":"2026-02-14T12:36:01","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&#038;p=2657"},"modified":"2026-02-14T12:36:02","modified_gmt":"2026-02-14T12:36:02","slug":"safety-tips-for-messaging-and-sharing-personal-info","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/safety-tips-for-messaging-and-sharing-personal-info\/","title":{"rendered":"Safety Tips for Messaging and Sharing Personal Info"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Safety Tips for Messaging and Sharing Personal Info on markto.ch<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Never share sensitive personal information early<\/strong><br>Do not give full name, exact home address, bank details, ID number, passwords, or workplace info in the first messages. Share only what\u2019s needed for the deal (e.g., first name, rough area like \u201cZ\u00fcrich Oerlikon\u201d).<\/li>\n\n\n\n<li><strong>Use the platform message form first<\/strong><br>Start with the \u201cNachricht senden\u201d \/ \u201cSend message\u201d button (if available) \u2014 it forwards to email without revealing your phone or email upfront. This gives you a safe first contact layer.<\/li>\n\n\n\n<li><strong>Switch to WhatsApp quickly but carefully<\/strong><br>Once the other person seems genuine (serious questions, local, consistent answers), suggest WhatsApp for photos and coordination.<br>Use a WhatsApp link (wa.me\/yournumber) in your ad so buyers message without seeing your number first.<\/li>\n\n\n\n<li><strong>Prefer a secondary number for classifieds<\/strong><br>Use a cheap prepaid SIM (Aldi, Lidl, Salt, Yallo ~CHF 10\u201320) or WhatsApp Business account with a separate number just for markto.ch.<br>This keeps your main personal number private \u2014 easy to block or discard if spam starts.<\/li>\n\n\n\n<li><strong>Verify the other person before sharing more<\/strong><br>Ask normal questions: \u201cWhich part of [city] are you in?\u201d, \u201cWhen can you pick up?\u201d, \u201cCash or TWINT?\u201d<br>Genuine buyers answer clearly; scammers often give vague or pushy replies.<\/li>\n\n\n\n<li><strong>Keep all important agreements in writing<\/strong><br>Screenshot price, pickup time, location, payment method, and condition details.<br>Example: \u201cCHF 180 cash, pickup Saturday 14:00 Migros parking [city], item as described.\u201d<\/li>\n\n\n\n<li><strong>Never send money or accept advance payments<\/strong><br>No deposits, no \u201chold fee\u201d, no shipping payments \u2014 insist on cash or TWINT <strong>after<\/strong> in-person inspection.<\/li>\n\n\n\n<li><strong>Avoid sharing photos of documents or sensitive items<\/strong><br>Don\u2019t send pictures of your ID, bank statements, receipts with personal info, or your home interior.<\/li>\n\n\n\n<li><strong>Block and report suspicious behavior immediately<\/strong><\/li>\n\n\n\n<li>In WhatsApp: Block + Report.<\/li>\n\n\n\n<li>On markto.ch: Flag the ad (\u201cMelden\u201d) or use footer \u201cKontaktieren Sie uns\u201d with screenshots.<\/li>\n\n\n\n<li>If threats or harassment: Save evidence and report to police (online via cantonal police site).<\/li>\n\n\n\n<li><strong>Trust your instincts<\/strong><br>Red flags: Pushy for personal info, story changes, wants to meet privately, insists on advance payment, grammar\/spelling very off (common in scam scripts).<br>If it feels wrong \u2192 stop replying and move on.<\/li>\n\n\n\n<li><strong>After the deal<\/strong><br>Archive or delete the chat once completed.<br>If you shared a number and get spam later \u2192 block and consider changing privacy settings.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Bottom line: Start minimal (platform message or WhatsApp link), share info gradually, meet only in public after vetting, and document everything. Most markto.ch users are honest locals \u2014 these habits keep the rare bad actors away.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stay safe and message smart! \ud83d\udd12<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[100],"manual_kb_tag":[],"class_list":["post-2657","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-safety-during-communication-transactions"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2657\/revisions"}],"predecessor-version":[{"id":2658,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2657\/revisions\/2658"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2657"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2657"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}