{"id":2681,"date":"2026-02-14T12:49:29","date_gmt":"2026-02-14T12:49:29","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&p=2681"},"modified":"2026-02-14T12:49:29","modified_gmt":"2026-02-14T12:49:29","slug":"user-not-responding-what-to-do-next","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/user-not-responding-what-to-do-next\/","title":{"rendered":"User Not Responding \u2013 What to Do Next"},"content":{"rendered":"\n

User Not Responding \u2013 What to Do Next on markto.ch<\/strong><\/p>\n\n\n\n

When a buyer or seller stops replying after initial contact, it\u2019s very common on markto.ch. Most cases are innocent (busy, changed mind, found elsewhere), but here\u2019s a practical step-by-step approach.<\/p>\n\n\n\n

Step-by-Step: What to Do<\/h3>\n\n\n\n
    \n
  1. Wait a reasonable time first<\/strong><\/li>\n<\/ol>\n\n\n\n
      \n
    • Give 24\u201348 hours after your last message (people check WhatsApp\/email irregularly).<\/li>\n\n\n\n
    • Weekends and evenings often get slower responses.<\/li>\n<\/ul>\n\n\n\n
        \n
      1. Send one polite, short follow-up<\/strong>
        Keep it light and low-pressure \u2014 never accusatory.
        Examples:<\/li>\n<\/ol>\n\n\n\n
          \n
        • \u201cHi, just checking if you\u2019re still interested in the [item]? \ud83d\ude0a Available to meet this weekend if it works.\u201d<\/li>\n\n\n\n
        • \u201cHey, no rush \u2014 let me know if the [item] is still needed. Thanks!\u201d<\/li>\n\n\n\n
        • \u201cQuick follow-up: still available if you want to pick up tomorrow?\u201d Send once only \u2014 double messages look desperate and reduce response chance.<\/li>\n<\/ul>\n\n\n\n
            \n
          1. If still no reply after follow-up<\/strong><\/li>\n<\/ol>\n\n\n\n
              \n
            • Move on<\/strong> \u2014 Don\u2019t send more messages.<\/li>\n\n\n\n
            • Mark the item as available again (if you\u2019re the seller) or keep browsing similar listings (if buyer).<\/li>\n\n\n\n
            • There are usually dozens of comparable ads on markto.ch \u2014 no need to chase one person.<\/li>\n<\/ul>\n\n\n\n
                \n
              1. When it\u2019s okay to assume the deal is dead<\/strong><\/li>\n<\/ol>\n\n\n\n
                  \n
                • 3\u20135 days total silence after your last message<\/li>\n\n\n\n
                • No read receipts on WhatsApp (if enabled)<\/li>\n\n\n\n
                • They ghosted after asking detailed questions (sometimes a sign they were shopping around)<\/li>\n<\/ul>\n\n\n\n

                  Extra Tips<\/h3>\n\n\n\n
                    \n
                  • Don\u2019t take it personally<\/strong> \u2014 Most non-responses are not about you; people browse many ads and change plans quickly.<\/li>\n\n\n\n
                  • Improve future response rates<\/strong><\/li>\n\n\n\n
                  • Reply fast yourself (people mirror speed)<\/li>\n\n\n\n
                  • Offer concrete meetup times\/locations early<\/li>\n\n\n\n
                  • Use WhatsApp (faster than email\/form)<\/li>\n\n\n\n
                  • Mention cash\/quick pickup (motivates serious buyers)<\/li>\n\n\n\n
                  • If suspicious silence<\/strong> (rare)<\/li>\n\n\n\n
                  • They asked for personal info\/payment first \u2192 block and report via \u201cMelden\u201d on ad or footer \u201cKontaktieren Sie uns\u201d.<\/li>\n<\/ul>\n\n\n\n

                    Bottom line: One friendly follow-up \u2192 wait briefly \u2192 move on to the next interested person or listing. markto.ch has plenty of local buyers and sellers \u2014 chasing rarely pays off.<\/p>\n\n\n\n

                    Keep the momentum going \u2014 next deal is usually just one good message away! \ud83d\ude80<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[102],"manual_kb_tag":[],"class_list":["post-2681","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-troubleshooting-communication-issues"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2681\/revisions"}],"predecessor-version":[{"id":2682,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2681\/revisions\/2682"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2681"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2681"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}