{"id":2691,"date":"2026-02-14T12:52:29","date_gmt":"2026-02-14T12:52:29","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&p=2691"},"modified":"2026-02-14T12:52:29","modified_gmt":"2026-02-14T12:52:29","slug":"managing-multiple-conversations-at-once-for-active-sellers","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/managing-multiple-conversations-at-once-for-active-sellers\/","title":{"rendered":"Managing Multiple Conversations at Once (For Active Sellers)"},"content":{"rendered":"

Managing Multiple Conversations at Once (For Active Sellers) on markto.ch<\/strong><\/p>\n\n\n\n

When you have several active ads and buyers messaging at the same time, staying organized prevents lost deals, double-bookings, and confusion. markto.ch has no built-in chat inbox, so most sellers manage everything externally.<\/p>\n\n\n\n

Recommended System for Handling Multiple Conversations<\/h3>\n\n\n\n
    \n
  1. Centralize communication in WhatsApp<\/strong><\/li>\n<\/ol>\n\n\n\n
      \n
    • Create a dedicated WhatsApp Business account (free) just for markto.ch deals.<\/li>\n\n\n\n
    • Use the same number for all ads or create WhatsApp links per item.<\/li>\n\n\n\n
    • Why: Fastest replies, photo sharing, location pins, voice notes, easy search.<\/li>\n<\/ul>\n\n\n\n
        \n
      1. Label \/ tag chats immediately<\/strong>
        In WhatsApp (or WhatsApp Business):<\/li>\n<\/ol>\n\n\n\n
          \n
        • Open chat \u2192 tap contact name \u2192 \u201cLabel\u201d (or \u201cAdd label\u201d).<\/li>\n\n\n\n
        • Create labels like:\n
            \n
          • \u201cPending \u2013 Z\u00fcrich Sofa\u201d<\/li>\n\n\n\n
          • \u201cAgreed \u2013 CHF 180 Pickup Sat\u201d<\/li>\n\n\n\n
          • \u201cNegotiating \u2013 Bike\u201d<\/li>\n\n\n\n
          • \u201cSold \u2013 Done\u201d<\/li>\n\n\n\n
          • \u201cNo Reply \u2013 Archive\u201d<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Color-code them for quick visual scanning.<\/li>\n<\/ul>\n\n\n\n
              \n
            1. Use quick notes in chat or external app<\/strong><\/li>\n<\/ol>\n\n\n\n
                \n
              • Pin important messages in WhatsApp (long-press message \u2192 Pin).<\/li>\n\n\n\n
              • Or add a quick note at the top of each chat:
                \u201cAgreed: CHF 220 cash, Sat 14:00 Migros Oerlikon parking\u201d<\/li>\n\n\n\n
              • Alternative: Keep a simple phone note \/ Google Keep \/ Notion list:\n
                  \n
                • Ad title \u2013 Buyer name\/number \u2013 Status \u2013 Agreed price \u2013 Pickup details<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
                    \n
                  1. Set status updates in WhatsApp<\/strong><\/li>\n<\/ol>\n\n\n\n
                      \n
                    • Use WhatsApp status to broadcast: \u201cMany ads active \u2013 please be patient with replies\u201d or \u201cSold out today \u2013 check back tomorrow\u201d.<\/li>\n\n\n\n
                    • Helps manage expectations when you\u2019re busy.<\/li>\n<\/ul>\n\n\n\n
                        \n
                      1. Batch replies twice a day<\/strong><\/li>\n<\/ol>\n\n\n\n
                          \n
                        • Check messages morning + evening (e.g., 9 AM & 7 PM).<\/li>\n\n\n\n
                        • Reply to all pending chats in one go \u2192 reduces back-and-forth stress.<\/li>\n<\/ul>\n\n\n\n
                            \n
                          1. Mark ads as sold \/ reserved quickly<\/strong><\/li>\n<\/ol>\n\n\n\n
                              \n
                            • After agreement: Mark ad \u201cVerkauft\u201d in \u201cMeine Anzeigen\u201d.<\/li>\n\n\n\n
                            • Tell other interested buyers:
                              \u201cHi, the item has just been reserved\/sold \u2013 thanks for your interest! \ud83d\ude0a\u201d<\/li>\n<\/ul>\n\n\n\n
                                \n
                              1. Archive or delete finished chats<\/strong><\/li>\n<\/ol>\n\n\n\n
                                  \n
                                • After handover: Archive chat (keeps it searchable but out of main list).<\/li>\n\n\n\n
                                • Delete permanently after 1\u20132 weeks if no follow-up needed.<\/li>\n<\/ul>\n\n\n\n

                                  Quick Daily Workflow for Busy Sellers<\/h3>\n\n\n\n
                                    \n
                                  • Morning: Check WhatsApp \u2192 label new chats \u2192 reply to urgent ones<\/li>\n\n\n\n
                                  • During day: Respond as messages come in (if possible)<\/li>\n\n\n\n
                                  • Evening: Clear inbox \u2192 mark sold ads \u2192 archive done deals<\/li>\n\n\n\n
                                  • Use search in WhatsApp: \u201cCHF 180\u201d, \u201cSamstag\u201d, \u201cMigros\u201d to find specific conversations fast<\/li>\n<\/ul>\n\n\n\n

                                    Pro Tips<\/h3>\n\n\n\n
                                      \n
                                    • Use WhatsApp Business quick replies: Save templates like \u201cStill available \u2013 when can you pick up?\u201d or \u201cCHF 200 cash today works?\u201d<\/li>\n\n\n\n
                                    • Mute group-like chats if noisy (but keep notifications on for important ones).<\/li>\n\n\n\n
                                    • If overwhelmed: Pause new ads or add \u201cCurrently many inquiries \u2013 replies may take a bit\u201d to descriptions.<\/li>\n<\/ul>\n\n\n\n

                                      Managing 5\u201315 conversations at once is very doable with labels + quick notes + daily batching. Most active sellers on markto.ch use exactly this WhatsApp-centered system.<\/p>\n\n\n\n

                                      Stay organized and close more deals! \ud83d\ude80<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[103],"manual_kb_tag":[],"class_list":["post-2691","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-advanced-best-practices"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2691\/revisions"}],"predecessor-version":[{"id":2692,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2691\/revisions\/2692"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2691"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2691"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}