{"id":2792,"date":"2026-02-14T13:28:39","date_gmt":"2026-02-14T13:28:39","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&#038;p=2792"},"modified":"2026-02-14T13:28:39","modified_gmt":"2026-02-14T13:28:39","slug":"what-to-do-if-youve-been-scammed-on-markto-ch","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/what-to-do-if-youve-been-scammed-on-markto-ch\/","title":{"rendered":"What to Do If You&#8217;ve Been Scammed on markto.ch"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>What to Do If You&#8217;ve Been Scammed on markto.ch<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Falling victim to a scam can be stressful, but acting quickly helps minimize losses and protect your account and personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Stop All Communication<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cease contact with the user involved in the scam immediately.<\/li>\n\n\n\n<li>Do not respond to further messages, as scammers may attempt additional manipulation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Document Everything<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Save all messages, emails, receipts, screenshots, and transaction details related to the scam.<\/li>\n\n\n\n<li>These records will be essential when reporting the incident.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Report the Scam to markto.ch<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the platform\u2019s reporting tools to flag the suspicious user, listing, or messages.<\/li>\n\n\n\n<li>Provide all relevant information and evidence to help the moderation team investigate the case.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Secure Your Account<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change your password and enable two-factor authentication (2FA) if not already active.<\/li>\n\n\n\n<li>Review your account for unauthorized activity and ensure your personal information is protected.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Contact Your Bank or Payment Provider<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you made payments during the scam, notify your bank or payment service immediately.<\/li>\n\n\n\n<li>Ask if it\u2019s possible to reverse the transaction or take protective measures to prevent further loss.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Report to Authorities if Necessary<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For serious scams, large financial loss, or threats, contact local police or cybercrime units in Switzerland (dial <strong>117<\/strong> for emergencies).<\/li>\n\n\n\n<li>Provide them with all documented evidence to support your report.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Learn from the Experience<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review how the scam occurred and update your security practices to avoid similar incidents in the future.<\/li>\n\n\n\n<li>Avoid sharing sensitive information, verify payments, and follow safety guidelines for meetups and transactions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By acting quickly, documenting the situation, and reporting the scam, you can protect yourself and help maintain a safer community for all markto.ch users.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[112],"manual_kb_tag":[],"class_list":["post-2792","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-after-an-issue-occurs"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2792\/revisions"}],"predecessor-version":[{"id":2793,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2792\/revisions\/2793"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2792"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2792"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}