{"id":2872,"date":"2026-02-14T14:04:45","date_gmt":"2026-02-14T14:04:45","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&#038;p=2872"},"modified":"2026-02-14T14:04:45","modified_gmt":"2026-02-14T14:04:45","slug":"acceptable-use-policy-whats-allowed-on-markto-ch","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/fr\/knowledgebase\/acceptable-use-policy-whats-allowed-on-markto-ch\/","title":{"rendered":"Acceptable Use Policy: What\u2019s Allowed on markto.ch"},"content":{"rendered":"<h1 class=\"wp-block-heading\" id=\"acceptable-use-policy-whats-allowed-on-marktoch\">Acceptable Use Policy: What\u2019s Allowed on markto.ch<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Our Acceptable Use Policy (AUP) ensures markto.ch remains a safe, fair space for buying and selling. By using the platform, you agree to follow these rules. Violations may lead to content removal, account restrictions, or bans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy covers all interactions: listings, messages, reviews, and transactions. We reserve the right to enforce it at our discretion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"permitted-activities\">Permitted Activities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These are welcome on markto.ch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Posting legitimate second-hand or new items like electronics, clothing, vehicles, furniture, and local services.<\/li>\n\n\n\n<li>Honest communication between buyers and sellers.<\/li>\n\n\n\n<li>Fair reviews based on real experiences.<\/li>\n\n\n\n<li>Using premium features like boosted listings or analytics.<\/li>\n\n\n\n<li>Advertising compliant services (e.g., tutoring, repairs).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Listings must include accurate descriptions, real photos, and fair pricing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"prohibited-activities\">Prohibited Activities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do <strong>not<\/strong> do these, as they harm our community:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Illegal or Harmful Content<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selling illegal items: Drugs, weapons, explosives, counterfeit goods, stolen property, or anything banned by Swiss\/EU law.<\/li>\n\n\n\n<li>Promoting violence, hate speech, terrorism, or discrimination.<\/li>\n\n\n\n<li>Sharing malware, viruses, or phishing links.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Fraud and Scams<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fake listings to collect payments or info.<\/li>\n\n\n\n<li>Impersonating others or creating misleading profiles.<\/li>\n\n\n\n<li>Overpayment schemes, fake checks, or unauthorized refunds.<\/li>\n\n\n\n<li>Bait-and-switch tactics.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Abusive Behavior<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Harassment, threats, bullying, or spam messages.<\/li>\n\n\n\n<li>Posting personal info without consent (doxxing).<\/li>\n\n\n\n<li>Manipulating reviews (e.g., self-reviews or paid feedback).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Commercial Misuse<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mass spam or unrelated ads.<\/li>\n\n\n\n<li>Pyramid schemes, multi-level marketing, or job scams.<\/li>\n\n\n\n<li>Professional resellers without disclosure (if volume-based restrictions apply).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Abuse<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Using bots, scrapers, or automated tools without permission.<\/li>\n\n\n\n<li>Overloading the site or interfering with others&#8217; use.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"listing-guidelines\">Listing Guidelines<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Keep listings compliant:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Examples Allowed<\/th><th>Examples Prohibited<\/th><\/tr><\/thead><tbody><tr><td>Vehicles<\/td><td>Used cars, bikes with inspections<\/td><td>Unregistered, salvaged without disclosure<\/td><\/tr><tr><td>Electronics<\/td><td>Phones, laptops in working condition<\/td><td>Broken items listed as new<\/td><\/tr><tr><td>Services<\/td><td>Repairs, lessons<\/td><td>Adult services, unregulated finance<\/td><\/tr><tr><td>Real Estate<\/td><td>Rentals, sales with details<\/td><td>Timeshares without permits<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Max 50 active listings per free account.<\/li>\n\n\n\n<li>Renew expired listings honestly\u2014no price hikes without updates.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enforcement-and-reporting\">Enforcement and Reporting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We monitor proactively and respond to reports:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Report violations<\/strong> via the &#8220;Report&#8221; button on listings\/profiles.<\/li>\n\n\n\n<li>Our team reviews within 24-48 hours.<\/li>\n\n\n\n<li>Actions: Warning, removal, temporary\/permanent ban.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Repeated issues lead to permanent exclusion. Appeals via support ticket.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"questions\">Questions?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Check our full Terms of Service or contact support. Help us keep markto.ch trustworthy!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: February 14, 2026<\/em><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[114],"manual_kb_tag":[],"class_list":["post-2872","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-platform-policies"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2872\/revisions"}],"predecessor-version":[{"id":2875,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb\/2872\/revisions\/2875"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/media?parent=2872"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2872"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/fr\/wp-json\/wp\/v2\/manual_kb_tag?post=2872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}