{"id":2613,"date":"2026-02-14T12:26:13","date_gmt":"2026-02-14T12:26:13","guid":{"rendered":"https:\/\/help.markto.ch\/?post_type=manual_kb&#038;p=2613"},"modified":"2026-02-14T12:26:13","modified_gmt":"2026-02-14T12:26:13","slug":"marking-messages-as-read-or-archiving-conversations","status":"publish","type":"manual_kb","link":"https:\/\/help.markto.ch\/it\/knowledgebase\/marking-messages-as-read-or-archiving-conversations\/","title":{"rendered":"Contrassegnare i messaggi come letti o archiviare le conversazioni"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Marking Messages as Read or Archiving Conversations on markto.ch<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">markto.ch keeps its platform intentionally simple as a local classifieds site, with no full-featured messaging inbox or chat system like you find on apps such as Facebook Marketplace, Kleinanzeigen, or Vinted. This affects how (or if) you can mark messages as read or archive conversations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s the realistic situation and what you can do:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. There Is No Central Messages Inbox on markto.ch<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>markto.ch fa <strong>non<\/strong> have a dedicated &#8220;Messages&#8221; or &#8220;Inbox&#8221; section in your user account where all conversations are collected, read\/unread status is tracked, or archiving is possible.<\/li>\n\n\n\n<li>When a buyer uses the internal &#8220;Nachricht senden&#8221; \/ &#8220;Message&#8221; form (if available on a listing), your message is forwarded directly to the seller\u2019s registered <strong>email<\/strong> (or very rarely shown in a basic account notification area).<\/li>\n\n\n\n<li>Replies from the seller almost always come back to your <strong>email<\/strong> or switch to <strong>WhatsApp\/phone<\/strong> \u2014 not through any markto.ch interface.<\/li>\n\n\n\n<li>Result: There are no platform-side &#8220;conversations&#8221; to mark as read or archive.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. How Read \/ Unread Status Actually Works<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Communication Method<\/th><th>Read\/Unread Tracking?<\/th><th>Where It Happens<\/th><\/tr><\/thead><tbody><tr><td>Internal message form<\/td><td>No platform tracking<\/td><td>Email client only (e.g., Gmail shows read\/unread)<\/td><\/tr><tr><td>Risposte via email<\/td><td>Yes (standard email behavior)<\/td><td>Your email inbox (mark as read\/unread)<\/td><\/tr><tr><td>WhatsApp<\/td><td>Yes (blue ticks, read receipts)<\/td><td>WhatsApp app (mark chats as unread if needed)<\/td><\/tr><tr><td>Phone\/SMS<\/td><td>NO<\/td><td>Your phone\u2019s call\/text log<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In short:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>markto.ch itself does <strong>non<\/strong> mark anything as read or unread.<\/li>\n\n\n\n<li>Any read status comes from your <strong>email client<\/strong> or <strong>messaging app<\/strong> (WhatsApp, etc.).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Archiving Conversations \u2013 Where It\u2019s Possible<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Since there\u2019s no markto.ch conversation list, archiving happens in the tools you actually use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email (most common for initial platform messages)<\/strong><\/li>\n\n\n\n<li>In Gmail \/ Outlook \/ Apple Mail: Archive the email thread once the deal is done or no longer active.<\/li>\n\n\n\n<li>Search your inbox for the seller\u2019s name, item title, or \u201cmarkto.ch\u201d to find old threads later if needed.<\/li>\n\n\n\n<li>Pro tip: Create a label\/folder called \u201cmarkto.ch Deals\u201d and move completed conversations there instead of deleting.<\/li>\n\n\n\n<li><strong>WhatsApp (where most deals end up)<\/strong><\/li>\n\n\n\n<li>Open the chat \u2192 tap the contact name \u2192 \u201cArchive chat\u201d.<\/li>\n\n\n\n<li>Archived chats stay hidden but searchable (pull down in Chats list \u2192 \u201cArchived\u201d).<\/li>\n\n\n\n<li>You can also mute notifications or delete the chat entirely after pickup\/payment.<\/li>\n\n\n\n<li><strong>Phone call\/SMS logs<\/strong><\/li>\n\n\n\n<li>Most phones let you archive or delete call\/text threads, but there\u2019s no formal \u201carchive\u201d like WhatsApp.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Best Practices for Managing markto.ch Communications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep everything organized outside the platform:<\/li>\n\n\n\n<li>Use WhatsApp folders\/labels (e.g., \u201cmarkto Deals \u2013 Active\u201d, \u201cCompleted\u201d).<\/li>\n\n\n\n<li>In email: Star important threads or apply labels like \u201cPending Pickup\u201d, \u201cSold\u201d, \u201cArchived\u201d.<\/li>\n\n\n\n<li>Screenshot key agreements (price, pickup time, location) and save them in a phone album or notes app.<\/li>\n\n\n\n<li>After a successful deal: Archive the WhatsApp chat or email thread so your active list stays clean.<\/li>\n\n\n\n<li>If you ever need to reference an old conversation: Search your email or WhatsApp by keyword (item name, price, location).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Quick Summary<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mark as read<\/strong>: Handled by your email app or WhatsApp \u2014 not by markto.ch.<\/li>\n\n\n\n<li><strong>Archive conversations<\/strong>: Do it in Gmail\/Outlook (for emails) or WhatsApp (for chats) \u2014 markto.ch has no archiving feature.<\/li>\n\n\n\n<li>The platform\u2019s design encourages <strong>direct, external communication<\/strong> (especially WhatsApp), so treat those apps as your real conversation manager.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This keeps things fast and low-maintenance for local Swiss trading \u2014 no extra platform clutter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you notice any new features (like a messages tab after login), let me know and we can update this! Keep those deals rolling smoothly \ud83d\udcf2<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[95],"manual_kb_tag":[],"class_list":["post-2613","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-using-the-messaging-system"],"_links":{"self":[{"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/manual_kb\/2613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/manual_kb\/2613\/revisions"}],"predecessor-version":[{"id":2614,"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/manual_kb\/2613\/revisions\/2614"}],"wp:attachment":[{"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/media?parent=2613"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2613"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.markto.ch\/it\/wp-json\/wp\/v2\/manual_kb_tag?post=2613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}