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Home/Knowledge Base/Communication & Transactions/Using the Messaging System/Sending Photos or Files in Messages (If Supported)
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Sending Photos or Files in Messages (If Supported)

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Sending Photos or Files in Messages on markto.ch (If Supported)

markto.ch is a lightweight, local-focused classifieds platform, and its messaging features are intentionally simple. There is no built-in support for sending photos, files, videos, or other attachments directly through any internal message form or platform messaging tool.

Most communication on markto.ch happens via external channels (WhatsApp, email, phone, SMS), and that’s where sharing photos or files is actually possible and very common.

Here’s a clear breakdown of what you can (and cannot) do, plus practical workarounds that Swiss users rely on every day.

What markto.ch Does NOT Support

  • No photo upload or attachment button in the internal “Nachricht senden” / “Message” form (if the listing uses one).
  • No in-app gallery, file picker, or drag-and-drop for images/documents.
  • No threaded chat with media support inside your markto.ch account.
  • Attempting to paste images or attach files in any platform message box will not work — it’s text-only.

How People Actually Send Photos & Files on markto.ch Deals

Since the platform encourages direct contact, sharing media happens outside markto.ch — and it’s seamless because almost everyone uses these tools:

  1. WhatsApp (by far the most common & recommended)
  • Seller lists a WhatsApp link/number → you message them there.
  • Once chatting:
    • Tap the paperclip 📎 icon → choose Gallery (for photos) or Document (for PDFs, receipts, etc.).
    • Send as many photos as needed: close-ups of scratches, full views, serial numbers, receipts, etc.
  • Buyers often send proof of payment (TWINT screenshot), location pin for pickup, or their ID for high-value items.
  • Sellers send extra angles, proof of working condition, or service history PDFs.
  • Pro tip: Use WhatsApp voice messages for quick explanations if photos alone aren’t enough.
  1. Email
  • If contact is via email (direct or forwarded from platform form):
    • Attach photos/files directly in your email client (Gmail, Outlook, etc.).
    • Common for higher-value items: send invoice copies, warranty docs, or multiple high-res photos.
  • Limit: Most email providers cap at 20–25 MB per message — compress large files if needed.
  1. SMS / MMS (less common now)
  • If only a phone number is listed and WhatsApp isn’t used:
    • Some phones still support MMS for sending 1–2 photos.
    • Quality is low and file size limited — most people switch to WhatsApp quickly.
  1. Other Messengers (rare but possible)
  • Telegram, Signal, iMessage — if the seller lists them.
  • All allow easy photo/file sharing similar to WhatsApp.

Best Practices for Sharing Photos/Files

  • Start with text first: Send your initial message asking questions → only send photos after they reply and show interest.
  • Quality over quantity: 3–5 clear, well-lit photos are better than 20 blurry ones.
  • Label them: e.g., “Front view”, “Scratch on left side”, “Battery health screenshot”.
  • For proof: Always include timestamps or current date in photos if relevant (e.g., showing item is still in your possession).
  • File types that work well: JPG/PNG for photos, PDF for documents, short MP4 videos (under 16 MB) via WhatsApp.
  • Safety: Never send sensitive files (full bank statements, personal IDs) unless absolutely necessary and trust is established.

Quick Summary Table

MethodCan Send Photos?Can Send Files?Speed & Ease in SwitzerlandMost Used for markto.ch?
markto.ch Internal MessageNoNoN/ANo
WhatsAppYesYesVery fast & easyYes – #1 choice
EmailYesYesMediumSometimes (higher value)
SMS/MMSLimitedLimitedSlow & low qualityRare

Bottom line: If you need to send photos or files, move the conversation to WhatsApp as soon as possible — it’s what 90%+ of markto.ch users do for smooth, visual local deals.

Once you’re in WhatsApp, sharing media is effortless and keeps everything in one place for pickup coordination.

Happy dealing — clear photos close sales faster! 📸

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Related Articles
  • Blocking or Reporting a User from a ChatMessage
  • Deleting Messages or Conversations
  • Marking Messages as Read or Archiving Conversations
  • markto.ch Internal Messaging How It Works Step-by-Step

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