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Home/Knowledge Base/Communication & Transactions/Phone and Direct Contact/Revealing or Hiding Your Phone Number in Ads and Messages
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Revealing or Hiding Your Phone Number in Ads and Messages

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Revealing or Hiding Your Phone Number in Ads and Messages on markto.ch

On markto.ch, your phone number plays a big role in how buyers reach you for local pickups, but you get to decide if it’s visible or kept private. The platform is built for simple, direct local trading, so sellers control phone visibility when creating or editing an ad.

markto.ch never forces your number to be public — you choose what feels comfortable.

1. When Creating or Editing an Ad

In the ad posting/editing form:

  • Go to the contact section (usually near the end, labeled “Contact”, “Phone number”, or similar).
  • You can:
  • Enter your phone number (it may auto-fill from your account if saved).
  • Show it publicly — Check a box like “Display phone number” or leave it visible (often the default for faster inquiries).
  • Hide it — Leave the field empty, uncheck the display option, or select a privacy setting (if offered) so it’s only shared later via message replies or after login.
  • Many sellers hide the number at first to cut down on random calls and spam, then share it only through WhatsApp, email, or after the buyer sends a message through the platform form.
  • Save/publish the ad → If hidden, buyers see “Send message”, email, or WhatsApp buttons instead of your actual number.

2. What Buyers See on Your Listing

  • If revealed (public):
  • Your phone number shows directly on the ad page (usually clickable to call, text, or open WhatsApp).
  • Buyers can contact you instantly — perfect for quick local sales like bikes, furniture, or electronics.
  • If hidden:
  • No phone number is visible to anyone browsing.
  • Buyers must:
    • Click “Contact” / “Send message” (sends a form that goes to your email or account).
    • Or use any other options you added (like a WhatsApp link that opens chat without showing the number right away).
  • This gives you an extra privacy layer — you decide when (or if) to share your real number.

3. During Messages and Conversations

markto.ch doesn’t have a full chat inbox, so messages are either:

  • One-time internal forms (text only, no automatic phone reveal).
  • External channels (WhatsApp, email, phone) where you control what you share.
  • You can reveal your number later:
  • In your reply email or WhatsApp message.
  • By switching to a direct call.
  • To stay hidden longer: Keep replying via email or ask the buyer to message on WhatsApp (which often hides numbers until you accept the chat).

4. Account Settings & Privacy Tips

  • After logging in, check your profile or settings area for any global contact preferences (e.g., default phone visibility across all ads).
  • Smart privacy moves:
  • Use a second phone number or WhatsApp Business account just for classifieds if you’re worried about spam.
  • Prefer WhatsApp links — buyers can message without seeing your number until you reply.
  • Never put your phone number in the ad description text (it can get flagged or cause spam issues).
  • If spam calls start: Block numbers on your phone. For repeated platform abuse, use the “Contact us” link in the footer.
  • Maximum privacy: Hide your phone completely and rely only on the message form → share details only after checking the buyer seems legit.

Quick Comparison: Show vs. Hide

ChoiceNumber Visible?Buyer Contact SpeedPrivacy LevelBest For
Show PhoneYes, full numberSuper fast (direct call/WhatsApp)LowerFast sales, trusted items
Hide PhoneNoMedium (via form first)HigherAvoiding spam, cautious sellers
WhatsApp Link OnlyNo (masked)Fast (direct chat)HighMost common & convenient in CH

Hiding your phone cuts down on unwanted calls while still letting serious local buyers get in touch. Most people on markto.ch end up using WhatsApp anyway for photos, haggling, and arranging meetups.

You decide the level that works for you — one toggle at a time.

Trade safe and smart! 🔒

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