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Home/Knowledge Base/Safety, Trust & Reporting/General Safety Tips for Users/Top Safety Rules for Buying and Selling on markto.ch
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Top Safety Rules for Buying and Selling on markto.ch

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Top Safety Rules for Buying and Selling on markto.ch

These are the most important safety rules that experienced users follow on markto.ch. Follow them consistently — they prevent the vast majority of problems.

For Both Buyers & Sellers

  1. Always meet in person — never ship, never pay in advance
    markto.ch is a local platform.
    No shipping. No deposits. No advance payments. No exceptions.
  2. Meet only in public, busy places during daylight
    Best spots:
  • Large supermarket parking lots (Migros, Coop, Aldi, Lidl)
  • Main train station forecourts
  • Police station parking lots
  • Shopping center loading zones
    Ideal time: 10:00–18:00
  1. Bring a friend whenever possible
    Especially for:
  • Items > CHF 500–1,000
  • First contact with someone
  • Bulky/heavy items
  • If you feel even slightly unsure
  1. Inspect the item thoroughly before paying
    Test everything (turn on, plug in, ride, open/close, count parts)
    Check for hidden damage, missing pieces, odors
    Never pay until you are 100% satisfied
  2. Pay only after full inspection — cash or TWINT at handover
    Best & safest methods:
  • Cash — count together before taking item
  • TWINT — send live, seller must see notification arrive
    Never pay before meeting
    Never accept overpayment tricks
  1. Keep all agreements in writing
    Screenshot / save in WhatsApp:
  • Final price
  • Payment method
  • Exact pickup time & location
  • Condition as described
    This is your only protection if something goes wrong
  1. Trust your instincts — leave immediately if anything feels wrong
    Red flags during meetup:
  • Person is late / changes location last minute
  • Brings unexpected people
  • Seems nervous / evasive
  • Rushes you without letting you inspect
  • Tries to move to a private/quiet place
    → Say “Sorry, changed my mind” and walk away
  1. Never share sensitive personal information
    Do not give:
  • Exact home address
  • Bank IBAN
  • ID photos
  • Passwords
  • Workplace details
  • Full name (first name is enough at first)
  1. Use a secondary phone number for classifieds
    Cheap prepaid SIM or WhatsApp Business account
    Much easier to block or discard if spam/harassment starts
  2. Report suspicious behavior immediately
    • Flag the ad (“Melden”)
    • Contact support via footer “Kontaktieren Sie uns”
    • Block the person on WhatsApp/phone
    • Serious threats/fraud → police report (online cantonal police form)

Follow these 10 rules every single time — even for small deals.
They turn markto.ch into one of the safest local classifieds platforms in Switzerland.

Stay local. Meet in public. Inspect first. Pay last.
That’s the golden formula.

Stay safe and trade with confidence! 🛡️

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Related Articles
  • Red Flags in Messages or Listings (Too Good to Be True, Urgency, etc.)
  • Common Online Classifieds Scams to Watch Out For
  • Protecting Your Personal Information on the Platform
  • Why Local Meetups Are Safer Than Shipping – markto.ch’s Focus

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