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Home/Knowledge Base/Account & Profile Management/Profile Setup and Customization/Updating Your Contact Preferences (Email Notifications, Phone Visibility)
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Updating Your Contact Preferences (Email Notifications, Phone Visibility)

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Updating Your Contact Preferences (Email Notifications, Phone Visibility)

Customizing your contact preferences on markto.ch lets you control how you receive updates, alerts, and how much personal information (like your phone number) is visible to other users. This helps balance convenience, privacy, and spam reduction while using the platform.

Here’s how to update these settings step by step.

Step 1: Access Your Settings

  1. Log in to your markto.ch account.
  2. Click your profile icon or display name in the top-right corner.
  3. From the dropdown menu, select Settings, Account Settings, Preferences, Notifications, or Privacy & Contact.
    (It may be split between a “Notifications” tab and a “Privacy” or “Contact Info” section.)

Step 2: Manage Email Notifications

  1. Look for a section called Notifications, Email Preferences, Alerts & Updates, or Email Settings.
  2. You’ll typically see toggle switches or checkboxes for different types of emails:
  • New messages or replies to your ads
  • Someone viewed your listing or favorited it
  • Price drops or new similar ads matching your saved searches
  • Account activity (login from new device, password changes)
  • Weekly/monthly summary of local deals
  • Promotional emails or platform news (if applicable)
  1. Turn on (enable) or off (disable) each category based on what you want to receive.
  • Recommended starting point: Enable messages/replies and account security alerts; disable promotions if you prefer fewer emails.
  1. Some platforms have a master toggle like Receive email notifications — use this to pause everything temporarily.
  2. Click Save, Update Preferences, or Apply Changes at the bottom.

Step 3: Adjust Phone Visibility & Contact Options

  1. In the same settings area (or a separate Privacy, Contact Info, or Profile Visibility section), find options related to your phone number:
  • Show my phone number in ads (publicly visible on your listings)
  • Reveal phone number only to people I message or reply to
  • Hide my phone number completely (use internal messaging only)
  • Allow buyers/sellers to call me directly (if the platform supports masked/protected calling)
  1. Choose the level that matches your comfort:
  • Most private: Hide phone number completely — communicate only through markto.ch messages.
  • Balanced: Show phone only after you start a conversation (common safe default).
  • Most open: Display phone publicly on all your ads (useful if you sell frequently and want quick calls).
  1. You may also see toggles for:
  • Receiving SMS notifications (separate from email)
  • Allowing your number for verification/Trusted Seller features only
  1. Click Save or Update Contact Settings.

Step 4: Verify and Test Changes

  • After saving, refresh the page or log out/in to ensure changes apply.
  • Check one of your own listings (if you have any posted) to confirm phone visibility matches your setting.
  • Send yourself a test notification (e.g., reply to one of your own ads from another account if possible) to verify email/SMS behavior.

Quick Tips

  • Start with conservative settings (hide phone publicly, limit emails to essentials) — you can always make them more open later.
  • If you become a Trusted Seller, keeping your phone somewhat accessible can help close deals faster.
  • Use email notifications for important alerts (messages, security) to stay responsive without being overwhelmed.
  • Mobile: These settings are fully accessible on phones — the layout may be tabbed or accordion-style.
  • Changes apply instantly to future activity; past emails or visibility won’t retroactively change.

Troubleshooting

  • No notification emails arriving? → Check spam/junk folder, add markto.ch sender to contacts, and confirm the correct email is linked in your account.
  • Phone number still visible after hiding? → Refresh listings or wait a few minutes for cache to update; re-save the setting if needed.
  • Can’t find the exact options? → Look under multiple tabs (Notifications, Privacy, Profile). If missing, the feature may be controlled during listing creation instead.
  • Overwhelmed by emails? → Use the master “unsubscribe” or “pause all” toggle if available, or contact support to adjust.

Updating these preferences takes less than 2 minutes and gives you full control over how you stay connected on markto.ch — without unwanted spam or privacy risks.

Your account is now set up exactly the way you want it!

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Related Articles
  • Managing Your Default Location for Browsing and Posting
  • Setting Your Preferred Language and Region Settings
  • Adding and Changing Your Profile Picture – Best Practices
  • Editing Your Basic Profile Information (Name, Location, Bio)

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