Confirming Your Account: Email and Phone Verification Guide
After you submit the registration form on markto.ch, your account is not fully active until you complete the verification step. This quick process confirms that the email and phone number you provided belong to you, helping prevent spam accounts, improve security, and unlock full features like posting ads, messaging users, and applying for Trusted Seller status.
markto.ch uses both email and phone verification (phone is usually the primary/fastest method). Here’s exactly what to expect and how to complete it successfully.
Why Verification Is Required
- Confirms you are a real person and not a bot
- Enables secure login and password recovery
- Allows contact features (messaging, phone visibility)
- Is mandatory before you can post any listings
- Required for Trusted Seller applications
Step-by-Step Verification Process
- Immediately After Registration
Once you click “Register” or “Create Account,” markto.ch automatically sends verification requests:
- SMS to your phone (primary and fastest)
- Email confirmation (backup or additional check)
- Phone Verification (SMS OTP)
- You receive a text message from markto.ch with a 6-digit code (e.g., 483920).
- The message usually arrives within 10–30 seconds (faster with good signal).
- On the registration screen, a field appears asking for the code.
- Enter the 6 digits exactly as received and click Verify or Confirm. Important notes for phone verification:
- Use a valid Swiss mobile number (+41 prefix) for best results.
- International numbers may work but can be slower or blocked.
- If you’re using a virtual number or VoIP service, it may not receive SMS reliably.
- Email Verification (If Required or as Backup)
- Check your inbox (and spam/junk/promotions folder) for an email from markto.ch.
- Subject lines often include: “Verify your email”, “Confirm your markto.ch account”, or similar.
- The email contains:
- A verification link – click it to confirm instantly, or
- A 6-digit code – copy and paste it into the verification field on the site.
- Once clicked or code entered, email is confirmed.
- Completion Screen
After entering the correct code(s), you’ll see a success message such as:
- “Account verified!”
- “Welcome to markto.ch!”
- Automatic redirect to your dashboard or homepage (you may need to log in again briefly).
Your account is now fully active and ready to use.
What If Verification Doesn’t Work? – Troubleshooting
- No SMS received
- Wait up to 2 minutes and click “Resend code”.
- Check signal strength and make sure your phone isn’t in airplane/do-not-disturb mode.
- Confirm the number was entered correctly (with country code if needed).
- Try requesting the code again (usually up to 5–10 times allowed).
- If still no SMS, fall back to email verification (if prompted) or contact support.
- Email not arriving
- Check spam/junk/promotions folder.
- Add [email protected] or similar sender to your contacts.
- Wait 5–10 minutes and request resend (look for “Resend email” link).
- Try a different email provider if possible.
- Code expired or invalid
- Codes usually last 5–10 minutes.
- Click “Resend code” to get a fresh one.
- “Too many attempts” error
- Wait 5–15 minutes before trying again (temporary lockout for security).
- Use the correct device/browser to avoid triggering extra checks.
After Successful Verification
- Log in (if redirected to homepage) using your email and password.
- Go to your profile to finalize setup: add photo, set default location, adjust preferences.
- You can now post free private ads, message users, save favorites, and more.
- Keep both email and phone linked – they help with future password resets and account recovery.
Quick Tips
- Complete verification right away – you can’t post or message until it’s done.
- Use a personal mobile number you always have access to.
- Save the verification email for your records (in case you need to reference it later).
- If you change your phone number later, update it in account settings to avoid login issues.
Verification usually takes less than 2 minutes when everything works smoothly. Once done, you’re fully set up to start buying, selling, and connecting locally on markto.ch!