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Home/Knowledge Base/Communication & Transactions/Troubleshooting Communication Issues/User Not Responding – What to Do Next
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User Not Responding – What to Do Next

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User Not Responding – What to Do Next on markto.ch

When a buyer or seller stops replying after initial contact, it’s very common on markto.ch. Most cases are innocent (busy, changed mind, found elsewhere), but here’s a practical step-by-step approach.

Step-by-Step: What to Do

  1. Wait a reasonable time first
  • Give 24–48 hours after your last message (people check WhatsApp/email irregularly).
  • Weekends and evenings often get slower responses.
  1. Send one polite, short follow-up
    Keep it light and low-pressure — never accusatory.
    Examples:
  • “Hi, just checking if you’re still interested in the [item]? 😊 Available to meet this weekend if it works.”
  • “Hey, no rush — let me know if the [item] is still needed. Thanks!”
  • “Quick follow-up: still available if you want to pick up tomorrow?” Send once only — double messages look desperate and reduce response chance.
  1. If still no reply after follow-up
  • Move on — Don’t send more messages.
  • Mark the item as available again (if you’re the seller) or keep browsing similar listings (if buyer).
  • There are usually dozens of comparable ads on markto.ch — no need to chase one person.
  1. When it’s okay to assume the deal is dead
  • 3–5 days total silence after your last message
  • No read receipts on WhatsApp (if enabled)
  • They ghosted after asking detailed questions (sometimes a sign they were shopping around)

Extra Tips

  • Don’t take it personally — Most non-responses are not about you; people browse many ads and change plans quickly.
  • Improve future response rates
  • Reply fast yourself (people mirror speed)
  • Offer concrete meetup times/locations early
  • Use WhatsApp (faster than email/form)
  • Mention cash/quick pickup (motivates serious buyers)
  • If suspicious silence (rare)
  • They asked for personal info/payment first → block and report via “Melden” on ad or footer “Kontaktieren Sie uns”.

Bottom line: One friendly follow-up → wait briefly → move on to the next interested person or listing. markto.ch has plenty of local buyers and sellers — chasing rarely pays off.

Keep the momentum going — next deal is usually just one good message away! 🚀

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Related Articles
  • Technical Issues with Chat or Calling Features
  • Notifications Not Arriving for New Messages
  • Lost Access to Conversations – Recovering Old Messages
  • Message Not Sending or Receiving – Common Fixes

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